February 22, 2022
More City services reopen Today
Ottawa – The City advises some services can resume in the downtown and surrounding area.
The secured area established by law enforcement has been reduced in size. It now borders Somerset in the south, Bronson to the west, Wellington in the north, and Queen Elizabeth Drive to the east. The area will continue to be managed by police check points. Residents travelling to and through the secured area are advised to carry identification with them and to expect continued traffic impacts.
Here is the latest information on downtown City services and facilities – including closures, delays, and resumptions:
Impacts on OC Transpo
O-Train Line 1 service is fully restored from Tunney’s Pasture to Blair stations.
All bus routes with service downtown remain on detour. OC Transpo continues to monitor and will adjust service as the situation evolves.
Route 85 has resumed regular service to and from Gatineau.
In addition, 15 bus routes serving downtown, as well as Para Transpo trips to and from Rideau-Vanier and Somerset wards, will be no-charge.
This will be in place until 30 days after the City’s State of Emergency is lifted. More information on downtown detours and no-charge bus and Para Transpo service are available at octranspo.com.
Stay up to date on the latest transit information by visiting octranspo.com/alerts, calling 613-560-5000 or following OC Transpo’s Twitter accounts. Para Transpo customers can call OC Transpo and a staff member will help book a trip.
Traffic impacts remain fluid – stay informed
The traffic impacts remain fluid. Expect traffic delays in and around the secured area.
The City’s online traffic map will have live updates of traffic impacts. Select “incidents” to see roads currently being affected by the demonstrations. Residents can continue to check the City of Ottawa’s traffic Twitter account for up-to-date information on traffic delays and disruptions.
Ottawa Public Library branches
The Ottawa Public Library’s Rideau branch will reopen tomorrow. The Main branch will remain closed until further notice.
Ottawa Public Health
The following Ottawa Public Health clinics will be reopening:
Vaccination clinics
Visit Ottawa Public Health's Vaccine Page for more vaccination clinic information.
Other clinics
The Ottawa Public Health Harm Reduction van will be unable to provide services in some areas of the secure areas. Staff will continue to coordinate with clients to find an alternate meeting location or provide a referral to an available community partner location.
City Hall
Ottawa City Hall and the underground municipal parking lot are open
Delayed resumption of the City Hall Client Service Centre
The City has delayed resumption of its appointments for in-person counter service at its City Hall location until further notice. The Client Service Centre at Ben Franklin Place – 101 Centrepointe Drive – will be open for in-person services by appointment only – for both Service Ottawa and Building Code Services.
Appointments for the Ben Franklin Place Client Service can be made through the online booking tool on ottawa.ca. People without internet access can reserve at time by calling 3-1-1 and choose option #6.
Visit ottawa.ca for the list of in-person service offerings. Residents can still take advantage of the convenience of accessing services on online. Building Code Services will continue to support application submissions by mail and electronically at buildingpermits@ottawa.ca.
Employment and Social Services
The Employment and Social Services (ESS) office, located at 370 Catherine Street, are open.
Snow clearing
The City has been conducting snow clearing operations – treatment on road and sidewalk surfaces – in restricted area that has been secured and reclaimed by police operations.
As the law enforcement continues to secure the downtown core, the City has kept contingencies in place for winter operations to respond to any changing situation.
Snow and winter operations in other parts of the city will not be impacted.
Waste and recycling collection
At this time, the City is not anticipating an impact to residential waste collection as a result of the continued operations in the secured zone.
Residents can stay informed of curbside collection delays by signing up to receive notifications through the Ottawa Collection Calendar app; download the mobile app or register for email updates by entering your address and clicking on “Get a reminder!”.
Street-side receptacles and litter are being addressed where access permits.
More City services reopen Today
Ottawa – The City advises some services can resume in the downtown and surrounding area.
The secured area established by law enforcement has been reduced in size. It now borders Somerset in the south, Bronson to the west, Wellington in the north, and Queen Elizabeth Drive to the east. The area will continue to be managed by police check points. Residents travelling to and through the secured area are advised to carry identification with them and to expect continued traffic impacts.
Here is the latest information on downtown City services and facilities – including closures, delays, and resumptions:
Impacts on OC Transpo
O-Train Line 1 service is fully restored from Tunney’s Pasture to Blair stations.
All bus routes with service downtown remain on detour. OC Transpo continues to monitor and will adjust service as the situation evolves.
Route 85 has resumed regular service to and from Gatineau.
In addition, 15 bus routes serving downtown, as well as Para Transpo trips to and from Rideau-Vanier and Somerset wards, will be no-charge.
This will be in place until 30 days after the City’s State of Emergency is lifted. More information on downtown detours and no-charge bus and Para Transpo service are available at octranspo.com.
Stay up to date on the latest transit information by visiting octranspo.com/alerts, calling 613-560-5000 or following OC Transpo’s Twitter accounts. Para Transpo customers can call OC Transpo and a staff member will help book a trip.
Traffic impacts remain fluid – stay informed
The traffic impacts remain fluid. Expect traffic delays in and around the secured area.
The City’s online traffic map will have live updates of traffic impacts. Select “incidents” to see roads currently being affected by the demonstrations. Residents can continue to check the City of Ottawa’s traffic Twitter account for up-to-date information on traffic delays and disruptions.
Ottawa Public Library branches
The Ottawa Public Library’s Rideau branch will reopen tomorrow. The Main branch will remain closed until further notice.
Ottawa Public Health
The following Ottawa Public Health clinics will be reopening:
Vaccination clinics
- University of Ottawa Minto Complex
- Vanier South Hub, located at 311 McArthur Avenue
- The Lowertown Vaccine Hub, located at the Jules Morin Fieldhouse on 400 Clarence Street East, opens Wednesday, February 23, as per its regular schedule
Visit Ottawa Public Health's Vaccine Page for more vaccination clinic information.
Other clinics
- All Sexual Health and Harm Reduction Services at the Sexual Health Clinic on 179 Clarence Street
- The Ottawa Dental Clinic on 40 Cobourg Street
The Ottawa Public Health Harm Reduction van will be unable to provide services in some areas of the secure areas. Staff will continue to coordinate with clients to find an alternate meeting location or provide a referral to an available community partner location.
City Hall
Ottawa City Hall and the underground municipal parking lot are open
Delayed resumption of the City Hall Client Service Centre
The City has delayed resumption of its appointments for in-person counter service at its City Hall location until further notice. The Client Service Centre at Ben Franklin Place – 101 Centrepointe Drive – will be open for in-person services by appointment only – for both Service Ottawa and Building Code Services.
Appointments for the Ben Franklin Place Client Service can be made through the online booking tool on ottawa.ca. People without internet access can reserve at time by calling 3-1-1 and choose option #6.
Visit ottawa.ca for the list of in-person service offerings. Residents can still take advantage of the convenience of accessing services on online. Building Code Services will continue to support application submissions by mail and electronically at buildingpermits@ottawa.ca.
Employment and Social Services
The Employment and Social Services (ESS) office, located at 370 Catherine Street, are open.
Snow clearing
The City has been conducting snow clearing operations – treatment on road and sidewalk surfaces – in restricted area that has been secured and reclaimed by police operations.
As the law enforcement continues to secure the downtown core, the City has kept contingencies in place for winter operations to respond to any changing situation.
Snow and winter operations in other parts of the city will not be impacted.
Waste and recycling collection
At this time, the City is not anticipating an impact to residential waste collection as a result of the continued operations in the secured zone.
Residents can stay informed of curbside collection delays by signing up to receive notifications through the Ottawa Collection Calendar app; download the mobile app or register for email updates by entering your address and clicking on “Get a reminder!”.
Street-side receptacles and litter are being addressed where access permits.

Ottawa Police Operation underway.
Feb 18 2022
Please avoid the secured area if you are able to do so.
February 14, 2022
Service impacts will continue on Tuesday, downtown bus routes improved
Ottawa – The City advises residents traffic and some service impacts will continue on Tuesday, February 15. The downtown core will continue to experience most of the traffic impacts. Residents are advised to avoid non-essential travel in the area.
Traffic impacts remain fluid – stay informed
Residents can continue to check our online traffic map and the City of Ottawa’s traffic Twitter account for up-to-date information on traffic delays and disruptions due to the demonstrations.
Here is latest information on downtown City services and facilities – including closures, delays, and resumptions:
Ottawa Public Library branches
The Ottawa Public Library’s Main and Rideau branches will remain closed.
City Hall
Ottawa City Hall and its amenities will remain closed for public access.
These amenities include:
Ottawa Public Health COVID-19 vaccination clinics
The Ottawa Public Health’s vaccination clinic at the University of Ottawa Minto Sports Complex will re-open tomorrow, February 15.
The Lowertown Vaccine Hub, located at the Jules Morin Fieldhouse on 400 Clarence Street East, will re-open as scheduled on Wednesday, February 16.
Visit Ottawa Public Health's Vaccine Page for more vaccination clinic information.
Delayed resumption of the City Hall Client Service Centre
The City has delayed resumption of its appointments for in-person counter service at its City Hall location until further notice. The Client Service Centre at Ben Franklin Place – 101 Centrepoint Drive – will be open for in-person services by appointment only – for both Service Ottawa and Building Code Services.
Appointments for the Ben Franklin Place Client Service can be made through the online booking tool on ottawa.ca. People without internet access can reserve at time by calling 3-1-1 and choose option #6.
Visit ottawa.ca for the list of in-person service offerings. Residents can still take advantage of the convenience of accessing services on online. Building Code Services will continue to support application submissions by mail and electronically at buildingpermits@ottawa.ca.
Impacts on OC Transpo
All bus routes with service downtown are expected to remain on detour, until service can be reliably returned to downtown streets. Starting on Tuesday, the detour routing of Routes 10, 11, and 16 will be modified based on more reliable access to roads in Centretown, including sections of Bank, Gladstone, Albert and Bronson. Maps of the revised detours are available on octranspo.com.
Residents who need to travel in and out of the downtown core should use O-Train Line 1. Currently, Rideau Station can only be accessed through the William Street entrance.
Stay up to date on the latest transit information by visiting octranspo.com/alerts, calling 613-560-5000 or following OC Transpo’s Twitter account. Para Transpo customers can call OC Transpo and a staff member will help book a trip.
Snow clearing
With the demonstration situation remaining very fluid, the City has contingencies in place for any accumulating snow. The City intends to keep focus on pedestrian and emergency access routes through the area, clearing and treating sidewalks and facilitating the safe movement of emergency vehicles, where possible. Due to the demonstration, however, the City has encountered operational constraints which have made accessing the areas in close proximity to the Parliamentary precinct difficult.
We do not anticipate impacts to snow clearing operations in other parts of the city.
Waste and recycling collection
At this time, the City is not anticipating an impact to residential waste collection as a result of the demonstration. Residents can stay informed of curbside collection delays by signing up to receive notifications through the Ottawa Collection Calendar app; download the mobile app or register for email updates by entering your address and clicking on “Get a reminder!”.
Street-side receptacles and litter are being addressed where access permits.
Service impacts will continue on Tuesday, downtown bus routes improved
Ottawa – The City advises residents traffic and some service impacts will continue on Tuesday, February 15. The downtown core will continue to experience most of the traffic impacts. Residents are advised to avoid non-essential travel in the area.
Traffic impacts remain fluid – stay informed
Residents can continue to check our online traffic map and the City of Ottawa’s traffic Twitter account for up-to-date information on traffic delays and disruptions due to the demonstrations.
Here is latest information on downtown City services and facilities – including closures, delays, and resumptions:
Ottawa Public Library branches
The Ottawa Public Library’s Main and Rideau branches will remain closed.
City Hall
Ottawa City Hall and its amenities will remain closed for public access.
These amenities include:
- Rink of Dreams
- Underground municipal parking lot
Ottawa Public Health COVID-19 vaccination clinics
The Ottawa Public Health’s vaccination clinic at the University of Ottawa Minto Sports Complex will re-open tomorrow, February 15.
The Lowertown Vaccine Hub, located at the Jules Morin Fieldhouse on 400 Clarence Street East, will re-open as scheduled on Wednesday, February 16.
Visit Ottawa Public Health's Vaccine Page for more vaccination clinic information.
Delayed resumption of the City Hall Client Service Centre
The City has delayed resumption of its appointments for in-person counter service at its City Hall location until further notice. The Client Service Centre at Ben Franklin Place – 101 Centrepoint Drive – will be open for in-person services by appointment only – for both Service Ottawa and Building Code Services.
Appointments for the Ben Franklin Place Client Service can be made through the online booking tool on ottawa.ca. People without internet access can reserve at time by calling 3-1-1 and choose option #6.
Visit ottawa.ca for the list of in-person service offerings. Residents can still take advantage of the convenience of accessing services on online. Building Code Services will continue to support application submissions by mail and electronically at buildingpermits@ottawa.ca.
Impacts on OC Transpo
All bus routes with service downtown are expected to remain on detour, until service can be reliably returned to downtown streets. Starting on Tuesday, the detour routing of Routes 10, 11, and 16 will be modified based on more reliable access to roads in Centretown, including sections of Bank, Gladstone, Albert and Bronson. Maps of the revised detours are available on octranspo.com.
Residents who need to travel in and out of the downtown core should use O-Train Line 1. Currently, Rideau Station can only be accessed through the William Street entrance.
Stay up to date on the latest transit information by visiting octranspo.com/alerts, calling 613-560-5000 or following OC Transpo’s Twitter account. Para Transpo customers can call OC Transpo and a staff member will help book a trip.
Snow clearing
With the demonstration situation remaining very fluid, the City has contingencies in place for any accumulating snow. The City intends to keep focus on pedestrian and emergency access routes through the area, clearing and treating sidewalks and facilitating the safe movement of emergency vehicles, where possible. Due to the demonstration, however, the City has encountered operational constraints which have made accessing the areas in close proximity to the Parliamentary precinct difficult.
We do not anticipate impacts to snow clearing operations in other parts of the city.
Waste and recycling collection
At this time, the City is not anticipating an impact to residential waste collection as a result of the demonstration. Residents can stay informed of curbside collection delays by signing up to receive notifications through the Ottawa Collection Calendar app; download the mobile app or register for email updates by entering your address and clicking on “Get a reminder!”.
Street-side receptacles and litter are being addressed where access permits.
February 13,2022
It continued to be a busy weekend for staff supporting the Ottawa Police Service and NCRCC. On Saturday evening, crowds were large and did not dissipate until after midnight.
Today’s crowd sizes were a bit smaller. However, the agitation of the remaining protesters remains high – continuing to make operations more challenging.
The People’s Party of Canada held a family breakfast barbecue on Wellington Street on Sunday, near the Terry Fox statue – raising the concern of more children present in the red zone.
By-law and Regulatory Services (BLRS) resumed operations today after stopping yesterday afternoon due to safety concerns. Before pausing, BLRS issued 316 parking tickets. Since January 28, 2,490 tickets have been issued in the red zone.
Sunday, protester convoys – made up of 40 smaller personal vehicles – moved out from both the Canadian Tire Centre and Coventry Road towards the downtown core but were intercepted by Ottawa Police Service.
In addition, counter-protests occurred at a number of locations, such as at Riverside Drive at the Bank Street intersection and in front of 474 Elgin Street, by Catherine and Elgin streets. While everyone in our community shares the same frustration, anxiety and anger from this ongoing demonstration and occupation, we urge residents to exercise caution and restraint. Residents should not confront the protesters and risk their personal safety and well-being. Public safety is our number one priority.
At 1500 Bronson, all vehicles, portable toilets, tents, and debris have now been removed. In addition, City and contracted staff working for Roads Services were able to salt in most of parts of the downtown core yesterday. With security support from NCRCC, they salted the busier sections of the red zone between 2 and 6 am this morning.
The City’s Emergency Operations Centre continues to coordinate various support services, in collaboration with partners. This includes supporting residents living in the downtown core who are experiencing challenges attending nursing and medical appointments, as well as accessing provisions such as food and medication. EOC health partners are also conducting wellness checks via phone.
Environment Canada still has an Extreme Cold Warning in effect. The Salvation Army outreach van is operating 24 hours a day, but is avoiding the core as much as possible. Clients can call for van service directly at 613-296-8355, and City staff can call 613-859-2124. The van will bring existing clients to the Shepherd’s of Good Hope or The Mission, if they have a bed reserved at one of these sites.
As you are aware, Mayor Watson has negotiated with the organizers of the protest to have convoy vehicles exit residential neighbourhoods in the coming days. The Emergency Operations Centre stands ready to facilitate the convoy’s exit and keep essential traffic moving around downtown and emergency access lanes open.
Any hate-motivated incidents can be reported to the police at 613-236-1222 ext. 5015, and any criminal offences directly related to the demonstrations can be reported to 613-236-1222 ext. 7300. Reports can also be made online at ottawapolice.ca. Police are investigating all reports.
Increased fines for specific by-law infractionsThe City of Ottawa has increased fines for specific by-law violations, in response to the ongoing demonstration:
- Under the City’s Noise By-law – from $490 to $1000
- Under the City's Use and Care fo Roads By-law – from $350 to $1,000
- Under the City's Open Air Fire By-law – from $100 to $1,000
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February 7, 2022
Council condemns demonstration and asks for additional support Ottawa – At today’s special Council meeting, several motions were passed to deal with the ongoing demonstration in Ottawa. |
February 4, 2022
There are ongoing traffic and transit delays or disruptions in Ottawa, especially in the downtown core, as a result of the demonstration. Residents can continue to check the City’s online traffic map for up-to-date information.
Impacts on OC Transpo
All bus routes with service downtown are expected to remain on detour, until service can be reliably returned to downtown streets. Residents who need to travel in and out of the downtown core should use O-Train Line 1. Stay up to date on the latest transit information by visiting octranspo.com/alerts, calling 613-560-5000 or following OC Transpo’s Twitter account.
City Hall
Ottawa City Hall and its amenities will remain closed for public access due to City Hall’s location close to the areas most affected by traffic congestion.
These amenities include:
City advises of two additional downtown service impacts
Ottawa – The City advises residents of two additional downtown services impacted due to the ongoing demonstration.
Ottawa Public Health COVID-19 vaccination clinics
Ottawa Public Health’s (OPH) Lowertown Vaccine Hub, located at the Jules Morin Fieldhouse on 400 Clarence Street East, will close one hour earlier today at 1 pm.
The vaccination clinic at the University of Ottawa Minto Sports Complex will close at 1 pm today and will remain closed through the weekend.
Those who had appointments for later this afternoon or this weekend at either of those locations can take advantage of available drop-in offerings at other community clinics or rebook their appointment. Visit Ottawa Public Health's Vaccine Page for more vaccination clinic information.
Delayed resumption of the City Hall Client Service Centre
The City has delayed resumption of its appointments for in-person counter service at its City Hall location, which was originally scheduled on Monday, February 7, until further notice. Service Ottawa and Building Code Services appointment-holders will be contacted directly over the next couple of days.
The Client Service Centre at Ben Franklin Place, located at 101 Centrepointe Drive, will resume appointment-based counter services for Service Ottawa and Building Code Services on Monday, February 7.
Appointments for the Ben Franklin Place Client Service can be made through the online booking tool on ottawa.ca. People without internet access can reserve a time by calling 3-1-1 and choose option #6.
Please visit ottawa.ca for the list of in-person service offerings. Residents can still take advantage of the convenience of accessing services on online.
Building Code Services counters will be open at the Client Service Centre at Ben Franklin Place by appointment only. Building Code Services will continue to support application submissions by mail and electronically at buildingpermits@ottawa.ca.
Related Story:
Traffic and downtown service impacts will continue through the weekend
For more information on City programs and services, visit ottawa.ca, call 3-1-1 (TTY: 613-580-2401) or 613-580-2400 to contact the City using Canada Video Relay Service. You can also connect with us through Facebook, Twitter and Instagram.
There are ongoing traffic and transit delays or disruptions in Ottawa, especially in the downtown core, as a result of the demonstration. Residents can continue to check the City’s online traffic map for up-to-date information.
Impacts on OC Transpo
All bus routes with service downtown are expected to remain on detour, until service can be reliably returned to downtown streets. Residents who need to travel in and out of the downtown core should use O-Train Line 1. Stay up to date on the latest transit information by visiting octranspo.com/alerts, calling 613-560-5000 or following OC Transpo’s Twitter account.
City Hall
Ottawa City Hall and its amenities will remain closed for public access due to City Hall’s location close to the areas most affected by traffic congestion.
These amenities include:
- Rink of Dreams
- Underground municipal parking lot
City advises of two additional downtown service impacts
Ottawa – The City advises residents of two additional downtown services impacted due to the ongoing demonstration.
Ottawa Public Health COVID-19 vaccination clinics
Ottawa Public Health’s (OPH) Lowertown Vaccine Hub, located at the Jules Morin Fieldhouse on 400 Clarence Street East, will close one hour earlier today at 1 pm.
The vaccination clinic at the University of Ottawa Minto Sports Complex will close at 1 pm today and will remain closed through the weekend.
Those who had appointments for later this afternoon or this weekend at either of those locations can take advantage of available drop-in offerings at other community clinics or rebook their appointment. Visit Ottawa Public Health's Vaccine Page for more vaccination clinic information.
Delayed resumption of the City Hall Client Service Centre
The City has delayed resumption of its appointments for in-person counter service at its City Hall location, which was originally scheduled on Monday, February 7, until further notice. Service Ottawa and Building Code Services appointment-holders will be contacted directly over the next couple of days.
The Client Service Centre at Ben Franklin Place, located at 101 Centrepointe Drive, will resume appointment-based counter services for Service Ottawa and Building Code Services on Monday, February 7.
Appointments for the Ben Franklin Place Client Service can be made through the online booking tool on ottawa.ca. People without internet access can reserve a time by calling 3-1-1 and choose option #6.
Please visit ottawa.ca for the list of in-person service offerings. Residents can still take advantage of the convenience of accessing services on online.
Building Code Services counters will be open at the Client Service Centre at Ben Franklin Place by appointment only. Building Code Services will continue to support application submissions by mail and electronically at buildingpermits@ottawa.ca.
Related Story:
Traffic and downtown service impacts will continue through the weekend
For more information on City programs and services, visit ottawa.ca, call 3-1-1 (TTY: 613-580-2401) or 613-580-2400 to contact the City using Canada Video Relay Service. You can also connect with us through Facebook, Twitter and Instagram.
Feb 4, 2022
On this past Wednesday Feb 2nd, Councillor Chiarelli joined Council and Ottawa Police Board members for a public briefing to address the detrimental effects of the convoy. What we heard from Ottawa Police Chief Sloly is that residents must file formal complaints to allow them to act upon the information they are provided. In order to direct the calls to the appropriate teams and speeding up the response times, 2 hotlines have been designated. Hate-motivated incidents and criminal offences such as vandalism and assault (amongst others). Councillor Rick asked for a definition of hate motivated incident to help all residents determine if ext. 5015 is right for them. Please visit https://www.ottawapolice.ca/en/safety-and-crime-prevention/hate-motivated-incidents.aspx for more information |